General Use of Personal Information
Tender Guide Consultants will only use any personal information you provide to us in accordance with applicable laws and this Agreement. Tender Guide Consultants is committed to protecting your privacy. We collect, store, and use personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy outlines how we manage personal information in the course of delivering our services and managing our website.
Collection and Use of Information
We collect personal information that you provide to us for the purpose of delivering our services, including tender development, portal access, and reporting. This information remains confidential and is not shared with third parties for commercial gain.
We may, at our discretion, provide your contact details to trusted external providers for the sole purpose of conducting research to improve our services. Information stored in our systems may also be used to enable secure online access through our portal. Only limited, necessary data is made available online for this purpose.
Submission of Tender Bids
Responsibility for Compliance
For the purpose of this Agreement, Tender Bids are any offer for the supply of goods or services you make as a response to a tender or ERFx notice from a Procuring Party (“Procuring Party”) that you may access via the Services. You acknowledge and agree to the following:
It is your responsibility to ensure that your Tender Bids are fully compliant with the terms and conditions contained in a relevant Tender Bid and any amendments thereto from the Procuring Party, and that you have paid all necessary fees required in respect of such Tender Bid. Tender Guide Consultants will not be liable in any way for your failure for any reason to comply with such terms and conditions.
Data Upload Requirements
It is your responsibility if you wish to upload data for submission to an electronic tender box pursuant to a Tender Bid through the Tender Guide Consultants website to ensure that such data is in a standardised electronic form and configuration (“Standard Format”) compatible both with Tender Guide Consultants and the Procuring Party’s systems and requirements. Failure to do so will constitute an unauthorised modification of the data for which neither Tender Guide Consultants nor the Procuring Party shall be responsible. If you have any doubts concerning the appropriate Standard Format you should contact either Tender Guide Consultants or the Procuring Party.
Lodging Responses
It is your responsibility to ensure that any tender or ERFx notice you respond to is lodged before the closing date and time. Tender Guide Consultants will, to the best of its ability, ensure that closing dates and times are correct, however, we accept no responsibility for incorrect closing dates and times for tender responses to be submitted using the electronic tender box provided, or where you are required to submit your response manually in accordance with the instructions from the Procuring Party. You should thoroughly check the closing dates and times within any tender documentation or check directly with the Procuring Party if in any doubt.
Role of Tender Guide Consultants
Tender Guide Consultants acts solely as a facilitator of the tender process. We do not act as an agent or intermediary and have no authority to influence the rules, timelines, requirements, or outcome of any tender managed by a Procuring Party.
Notification of Successful Bids
If you are the successful Tenderer in relation to any tender bid you will be notified by the Procuring Party directly. Tender Guide Consultants does not accept any responsibility in processing any notification between the Procuring Party and the Tender Guide Consultants services.
Managing Your Information
Information Collection
By accessing the Tender Guide Consultants website, you agree to allow us to collect the following information about you:
- Your IP address
- Your top-level domain name (.com, .net, .gov, etc.)
- Your Internet browser type
- The date and time of your visit to our website
- The pages you viewed, and time spent on each document downloaded
- How you accessed our site (such as through a link on a referring site or search engine)
The data collected is used to record statistics on how people are using our website. Unless required by a law enforcement agency, visitors to our site are not personally identified.
Transaction Security
Transmission Risks
Visitors to this site need to be aware that there are certain risks associated with the transmission of personal information via the Internet. While Tender Guide Consultants takes reasonable steps to protect information transmitted through our site, users should be aware that no method of internet transmission is completely secure. Sensitive functions such as online payments are protected using secure transmission methods. We advise users to exercise caution when submitting personal information online.
Secure Transmission
Certain pages (online payments) include facilities for the secure transmission of your information. Those facilities do not extend beyond the specified pages and our advice for caution otherwise applies.
External Links
Where appropriate, the Tender Guide Consultants website contains links to external sites. When a user clicks on one of these links, they leave the Tender Guide Consultants website and are no longer protected by these conditions. Tender Guide Consultants takes no responsibility for the security, accuracy of content, or privacy facilities of external sites. It is recommended that individuals read other sites’ privacy information to make their own assessments about information security. Our website may contain links to external sites for your convenience. These sites are not operated or controlled by Tender Guide Consultants, and we are not responsible for their privacy practices, content accuracy, or security. We encourage users to review the privacy policies of any external websites they visit.
Using Your Information Responsibly
Mailing Lists
If you provide your details to join a mailing list or submit an enquiry, your information will be used only for the purpose for which it was provided. Email communications sent to Tender Guide Consultants may be recorded and retained in line with applicable legislation, including the State Records Act 2000. We will not disclose your email address or use it for unrelated purposes without your consent, unless required by law.
Email Use and Disclosure
Unless required by legal investigation, we will not use your email for any other purpose and will not disclose it without your consent.
Contact Information
Please contact Tender Guide Consultants if you:
- Have any questions about Tender Guide Consultants’ privacy information management practices
- Would like to make a privacy complaint
- Would like to nominate an additional person to have access to the personal information we hold about you
To align fully with Australian privacy best practice:
a. Access & Correction
You may request access to the personal information we hold about you, or request that we correct any inaccurate or outdated information. To do so, please contact us using the details below.
b. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available at www.tenderguideconsultants.com.au.
Telephone: 0447 690 0079
Email: enquiries@tenderguideconsultants.com.au
Address: GCQ Partners Accounts – 1710 Gold Coast Hwy, Burleigh Heads QLD 4220